Billing & cancellation policy

DRAFT — sample text, not legal advice. Pending owner and professional review.

DRAFT — Sample billing & cancellation policy pending owner and legal review. Not legal advice.

Installation payment: The one-time installation fee (plus optional ramp and applicable taxes) is due at checkout before installation. It is non-refundable except as the owner may approve.

First month's rent: A full month's rent is charged the day your rental is activated (installation complete). No proration. Full monthly rent then bills automatically on that same day each month — a month from your completion day, every month thereafter.

Recurring rent: Full monthly rent bills automatically on the first of each month.

Rescheduling: If installation is rescheduled, the customer is not billed rent for the delay. The service start is the confirmed installation date.

Failed payments: Failed recurring payments trigger retries and owner review. Customers retain access to invoices, cancellation, and support regardless of a failed payment.

Cancellation: A cancellation request is recorded immediately and confirmed. Final billing and shed collection are separate workflows; a delayed pickup does not force continued charges, and a refund does not mean the shed has been returned.

No late fees, repossession terms, penalties, or cancellation restrictions are stated here; all such terms require owner approval.